Category: Estorian Looking Glass

Since full-text search can only find words or associate concepts with image files, users still need to review the images. The ability to review images as it relates to emails has been overlooked in the major systems, such as Autonomy/Zantaz, Symantec Enterprise Vault, etc. The scenario is simple: your human resources or legal group has a need to do an early case assessment, but some of the critical email data-points are pictures attached to the messages. In most cases, the pictures have obtuse names like DSC30012.JPG or IMG_1459.PNG, telling you absolutely nothing about the file. What you need is a thumbnail view of all images related to your search query.

Limiting access to archive data is handled by discretionary access controls and user accounts stored in Active Directory™. The success of security in these SaaS systems is largely based on systemic security controls and processes within your company. When you decide to use a SaaS product you must institute new security processes and controls. Those process changes and related costs may go unaccounted for during your assessment of SaaS vs. on-premise email archiving solutions.

Prior to the release of Estorian LookingGlass v2 there weren’t any vendors who could deliver archiving and preDiscovery tools with an intuitive and easy to use package. If you are considering an email archiving and preDiscovery solution you might have looked at Autonomy/Zantaz and Symantec Enterprise Vault, but in either case they are lacking effective preDiscovery tools. For Autonomy/Zantaz you would need Aungate; for Symantec Enterprise Vault you would need Clearwell Systems. Estorian LookingGlass is delivering on both email archiving and preDiscovery tools.

Estorian’s LookingGlass provides a new approach to email archiving for eDiscovery and retrieval. It utilizes the Messaging Application Protocol Interfaces (MAPI) to capture all messaging activity within Microsoft Exchange operating environments. For example, when a user starts to write a message and saves a copy of it in their drafts folder, LookingGlass captures this type of activity and stores these messages into its archive. While a draft copy of an email may mean nothing, sophisticated fraudsters may know how to use associated draft folders to send emails through Microsoft Exchange mailbox delegation without detection. Capturing messages stored in these draft folders controls risk while many other email archiving products typically rely on the antiquated journaling technology found in Microsoft Exchange.