2021-22 DCIG TOP 5 Office 365 Online SaaS Backup Solutions Report Now Available

DCIG is pleased to announce the immediate availability of the inaugural 2021-22 DCIG TOP 5 Office 365 Online SaaS Backup Solutions report. This report unveils the TOP 5 software-as-a-service (SaaS) backup solutions that organizations should consider for protecting their data stored in Office 365 online.

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Microsoft Office 365 Online Usage Takes Off

Organizations may long remember 2020 as the year the COVID-19 pandemic dramatically changed the world forever as they knew it. Due to stay-at-home requirements everywhere, staff from more organiza­tions worked remotely using online office productiv­ity software to collaborate and communicate. This directly benefited Microsoft Office 365 Online.
During 2020 Microsoft Office 365 Online experi­enced a dramatic increase in usage. Consider:

  • Microsoft Office 365 is the cloud software-as-a-service (SaaS) most used by enterprises
  • Monthly active Office 365 users approached 230 million, a 15% YoY increase
  • Teams had more than 115 million active users at the end of September 2020. This repre­sented an increase of 40 million users (more than 50%) from March 2020 and an increase of 100 million from April 2019

Your Data, Your Responsibility

As organizations increase their usage of Office 365, they may overlook their need to back up data stored in it. Microsoft only takes responsibility for the hardware and software it uses to deliver and host Office 365 Online. It assumes limited or no responsibility for the data organizations host in it. Microsoft’s Services Agreement punctuates this point with its disclaimer, “Your Content remains Your Content and you are responsible for it.â€
Backing up data organizations keep in Office 365 remains their responsibility. To do so, many organi­zations will look to a cloud-based, SaaS backup solution to perform this task.

The State of Office 365 Online SaaS Backup Solutions

Using Office 365 Online SaaS backup solutions hosted in the cloud makes sense for organizations.As their usage of Office 365 scales up or down, these backup solutions adjust in kind. Should organizations add more Office 365 users, they acquire more backup licenses. Should their number of users decrease, they may decrease their licenses as well.
Organizations will find the Office 365 Online SaaS backup solutions listed here offer a baseline set of features. They back up and recover the core Office 365 components organizations most often use, such as Exchange, OneDrive, and SharePoint. Teams, being a newer Office 365 offering, typically has more limited support. However, over 50 percent of solutions already offer some support for Microsoft Teams with more robust options to protect Teams rapidly emerging.
All evaluated solutions deliver the foundational features that organizations need to quickly begin protecting their Office 365 data. Consider:

Fast and Affordable

Most Office 365 SaaS backup services start at about US$4 per user per month with an annual contract. Once an organization subscribes and connects its Office 365 tenant to the SaaS backup solution, back­ups often start automatically. Most solutions, by default, schedule initial and recurring Office 365 backups without administrative intervention.

No Installation, Setup, or Maintenance

Providers host their Office 365 backup solution in either a general-purpose or purpose-built cloud. The solution providers then fix, patch, maintain, and update their software as part of their SaaS backup offering.

Highly Available

Each SaaS backup solution aligns with Office 365 in an important way: it gets hosted in a highly available cloud. The cloud which hosts it does vary. Some host their software in Microsoft Azure. Others use Amazon Web Services (AWS), Google Cloud Platform (GCP), or a purpose-built cloud. Regardless of the solution, each one includes a service level agreement (SLA) of 99.5% or higher.

Backup Storage and Storage Costs Included

Many include cloud backup storage and its costs as part of the subscription price. This cost includes managing the placement of backup data in the cloud.

Free Trial Periods

Organizations may test a solution’s backup and recovery capabilities without paying an upfront fee. Many offer some type of trial for a limited time, usually 30 days. The trial may include access to all features for some users; access to some features for all users; or some combination thereof.

 Office 365 Online SaaS Backup Solutions

In preparing this report, DCIG evaluated fifteen SaaS backup solutions that protect Microsoft Office 365 Online. The general categories under which the features evaluated for these solutions fell included:TABLE DCIG TOP 5 Office 365 Online SaaS Backup

  • Anti-ransomware capabilities
  • Backup capabilities
  • Recovery and restore capabilities
  • SaaS configuration, licensing, and pricing
  • Support

Based on these criteria, DCIG awarded the following enterprise hybrid cloud SDS block storage solutions a TOP 5 ranking (in alphabetical order):

Report Availability

The full 2021-22 DCIG TOP 5 report is available for download immediately at this link available on a trusted third party’s site The full report contains additional details such as:

  • A listing of all fifteen solutions evaluated
  • An overview of common features across all Office 365 Online Saas Backup Solutions
  • A deeper explanation on the similarities and differences between the TOP 5 solutions
  • A profile of each solution that highlights the ways each one distinguishes itself from the other TOP 5 solutions

Confidentiality and Copyright

Other than excerpts from this report published in this announcement, the contents of the 2021-22 DCIG TOP 5 Office 365 Online SaaS Backup Solutions report are copyrighted and may not be republished without permission. Individuals may access the full report at no cost by following this link to Spanning’s website which has licensed this report.
DCIG continues to regularly release TOP 5 reports. Sign up for the weekly DCIG Newsletter to receive notice of their availability.

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