In eDiscovery, Companies Need Both Process and Agility

Relevance and worthiness rarely dictates the plausibility or rationality we give to storing mass amounts of data and consuming large storage infrastructures. Jack Domme of Hitachi Data Systems clearly states in his Storage Trend Predictions that there is a growing awareness that we are using storage inefficiently with too many redundant copies. The ease and rate at which we create, send, duplicate and save information is nearly unimaginable. In the research paper ‘How to constrain the growth of storage‘ by Nemertes Research, the second set of best practices put forth in terms of controlling waste was for companies to remove non-relevant data.

Fortunately (or unfortunately depending on the way you look at it), the large amounts of electronic information is becoming a hot-bed for supplying the legal system with information. Information overload in most cases. The implication an ever increasing amount of data has on the litigation process can be devastating — potentially stagnating corporate counsel and resulting in the inability for legal teams to accurately present a case in complex litigation and regulatory investigations.

The fact that electronic data within most organizations is a disjointed, chaotic mess that is spread across an organization, contributes to the difficulty of effort culling through the seemingly endless amounts of documents for the simplest of court defenses. Organizations quickly find out that how much time, resources, and money an impending lawsuit or investigation requires, even during the preliminary eDiscovery stage. With the potential to cripple an organization, speed, accuracy, and efficiency during the eDiscovery process are soon questioned. Throwing more people, time, and money at it is usually done as a last resort since it seems to be the only solution. However others might say that the automation of the eDiscovery process is needed.

Let’s not forget, the only reason companies initially threw more people, time and money at a problem was because they were needed to handle the unorganized heap of information. Organizing the corporate information source is the first step in reducing the mammoth task of eDiscovery. Since corporate email is easily the single most important source of electronic information it makes sense to begin organizing data there.

Take the simple case of duplicated emails across an organization. Eliminating redundant emails could easily reduce 25-50% of corporate email volumes when you consider that many email senders carbon copy (CC) themselves, email recipients, send replies and then forward the email repeatedly throughout an organization. Deploying a solution that is able to control the corporate email system can be a huge step in reducing the eDiscovery process and helping corporate counsel become more agile. As part of the eDiscovery process, LookingGlass from Estorian combines the power of an email archiving system and eDiscovery tools to:

  • Identify and collect relevant Electronically Stored Information (ESI)
  • Reduce millions of messages instantly down to a subset of relevant information
  • Accelerate the review process dramatically by reducing millions of messages instantly to a subset of accurate relevant information
  • Automate and provide self service capabilities ensuring accuracy of collection minimizing the need for IT resources
  • Reduce costs during the processing of information and send only the most relevant data to external providers and/or outside counsel
  • Improve Corporate/General Counsel’s review process by providing right data earlier in the Electronic discovery process – enabling early case assessment
  • Facilitate earlier case assessment as a result of receiving expedited information during process, review and analysis
  • Ensure the integrity, authenticity, and accuracy of discoverable data
  • Alter the eDiscovery process to search based on new criteria

Estorian’s LookingGlass enables companies to put in place the processes that they need to change eDiscovery from a chaotic mess into an orderly process. Not only that, if an organization needs to change its processes midstream or implement new search policies based on new information or hunches that occur during the eDiscovery stage, they can do so using LookingGlass. In so doing, companies can begin to create the type of agile infrastructure that they need to respond to today’s challenges, meet tomorrow’s needs and make more informed decisions along the way.

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